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Customer Service Representative

2 months ago

Belfast, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Christmas Customer Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service, answering questions and offering advice on our products and services.
  • Store Operations: Assist with store operations, including maintaining a clean and organized store environment, processing transactions, and handling customer returns and exchanges.
  • Teamwork: Work collaboratively with other team members to achieve sales goals and provide a positive shopping experience for customers.
  • Problem-Solving: Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Customer Focus: A strong customer focus, with a passion for delivering exceptional customer service.
  • Teamwork: Ability to work collaboratively as part of a team to achieve sales goals and provide a positive shopping experience for customers.
  • Adaptability: Flexibility and adaptability, with the ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for overtime pay.
  • Benefits: Access to a range of benefits, including employee discounts, paid time off, and opportunities for career advancement.
  • Training and Development: Comprehensive training and development programs to help you succeed in your role and advance your career.