Fleet and Maintenance Operations Supervisor

3 weeks ago


Norwich, Norfolk, United Kingdom Royal Mail Group Full time

Job Reference: 320205

Location: Norwich Workshop

Job Type: Permanent Contract

Are you looking for a challenging role in a commercial vehicle workshop environment?

We are recruiting a Workshop Shift Supervisor at Norwich Workshop on a Permanent contract.

Working Hours: Full-time - 39.5 hours per week (rotating shift pattern; week 1: 06:00 - 14:30, week 2: 07:30 - 16:00 and week 3: 10:30 - 20:00). You will be required to work 1 in 3 Saturdays (with a weekday day off).

What's in it for you?


• Salary: £42,948 per annum.
• Additional weekend supplement on Saturday (£50 per shift) is applicable.
• 22.5 days annual holiday (plus bank holidays), rising with service and with the option to purchase more.
• An excellent company matched pension scheme and financial benefits.
• The chance to develop your career, including a customised annual training and development plan.
• PPE and image clothing supplied (including overalls and steel toe capped boots).
• Exclusive discounts on shopping, tech, travel, days out and socialising for you and the family.
• The chance to work for the Environmental Fleet of the Year 2024.

A Bit About the Role

As a Fleet and Maintenance Operations Supervisor, you will play a pivotal supporting role to the Workshop management team. Reporting to the Fleet Workshop Manager, you will lead operations across a shift in line with production planning and control requirements. You will deploy agreed processes and staff resources to ensure the Workshop operates safely and delivers high levels of quality and efficiency.


• You will be first line leadership delivering Weekly Team Meetings, shift huddles and have involvement in the remedial approach to conduct issues whilst ensuring a Technician's wellbeing following return from sick absence.
• You will perform a full range of inspections, diagnostic, maintenance, and repair procedures on a range of vehicles, trailers, and mechanical equipment, when required.
• You will use your own personal toolkit to undertake routine maintenance and repair light / heavy goods vehicles.
• You will also have access to specialist tooling and shared equipment in our modern, fully equipped workshops.
• You will perform effective stock control processes, ensuring accurate and timely completion of work orders and associated vehicle documentation to meet both business and legal requirements.

A Bit About You


Experienced Leader: you've managed a team of vehicle technicians with excellent knowledge of H&S and have the ability to communicate technical issues to the team.
Qualified Mechanic: you're fully qualified to an advanced level (IMI Level 3 in Light or Heavy vehicle or equivalent). You've got your own toolkit for standard repairs.
Varied Vehicle Experience: Proven Vehicle Technician experience working on a wide range of vehicles, for example LCV / HGV.
Valid UK Driving License: You hold a full manual UK driving license, preferably an HGV license with trailer experience.
High Working Standards: you take pride in your work and do what is necessary to make sure the job is done effectively.
Flexible to Service Demands: you're able to work on a flexible shift rota. You're always willing to support your team where necessary.

Interested? We encourage you to apply for this fantastic opportunity.

Royal Mail takes pride in our diverse employee network groups, which actively promote belonging and foster a positive work environment. Our unwavering commitment to inclusion means that we're passionate about our people representing the communities we serve.

If you require any adjustments during the application and hiring process, please share the details in your application.

We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

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