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Onsite Operations Coordinator

2 months ago

Huntingdon, United Kingdom Staffline Operations Full time
About the Role

We are seeking a highly organized and detail-oriented Onsite Operations Coordinator to join our team at Staffline Operations. As an Onsite Operations Coordinator, you will be responsible for ensuring the smooth operation of our client's flower production site in Alconbury.

Key Responsibilities
  • Signing in Workers: You will be responsible for signing in workers prior to their shift, ensuring that all necessary documentation is completed accurately and efficiently.
  • Booking and Scheduling: You will be responsible for fulfilling daily bookings in line with client order requirements, ensuring that all candidates are booked for work in a timely manner.
  • Customer Service: You will be the primary point of contact for workers, handling high inbound and outbound call volumes, and providing a positive customer experience.
  • Payroll and Administration: You will be responsible for completing payroll on a daily/weekly basis, as well as handling any worker queries, including pay queries, quickly and efficiently.
  • Compliance and Record-Keeping: You will be responsible for managing compliance requirements and keeping secure records for audit purposes.
Requirements
  • Customer-Centric Mindset: You will have a customer-centric mindset, always putting people first and providing a positive experience for workers.
  • Problem-Solving Skills: You will have strong problem-solving skills, able to quickly adapt to changing priorities and resolve issues efficiently.
  • Administrative Experience: You will have experience in a similar role, with a strong understanding of administrative processes and procedures.
What We Offer
  • Competitive Hourly Rate: £12.30 per hour
  • Full-Time Opportunity: This is a full-time role, with a 4-day on, 4-day off shift pattern, with additional overtime days offered but not expected.
  • Free Transport: Free transport is available from Peterborough.
  • Full Training Provided: You will receive full training and support to ensure your success in this role.