Retail Operations Director

2 weeks ago


Penzance, Cornwall, United Kingdom TQR Full time
Job Description:

We are seeking a highly motivated and experienced Retail Operations Director to lead our store team in Penzance. As a key member of our management team, you will be responsible for driving sales growth, improving store performance, and delivering excellent customer service.

Key Responsibilities:
  • Lead by example and inspire retail colleagues to maximise sales and deliver excellent customer service
  • Drive sales growth and improve store performance through effective planning, implementation, and monitoring of strategies
  • Ensure all staff are correctly adhered to the dress code and maintain staff timekeeping at all times
  • Liaise with buyers on all stock issues and ensure all promotional items are effectively displayed with POS
  • Monitor all stock deliveries as per Company procedures and periodically spot-check vehicles entering and leaving site

The successful candidate will have a proven track record of achieving results and a minimum of 18 months experience in a similar high pressured customer focused role. The estimated salary for this position is £40,000 - £60,000 per annum, depending on experience.



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