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Field Service Engineer

2 months ago

London Area, United Kingdom NEC Software Solutions Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at NEC Software Solutions. As a Field Service Engineer, you will be responsible for providing technical support and maintenance to our customers, ensuring that their mobilising systems are running smoothly and efficiently.

Key Responsibilities
  • Resolve and report on various mobilising issues, including installation, configuration, and troubleshooting of systems.
  • Provide technical support and maintenance to customers, including on-site visits and remote assistance.
  • Work closely with our customers to understand their technical requirements and provide solutions that meet their needs.
  • Collaborate with our internal teams to ensure that technical issues are resolved efficiently and effectively.
Requirements
  • 3+ years of experience in a technical support role, preferably in a fast-paced organisation.
  • Experience in fault finding and fixing of mobilising devices.
  • Full, clean driving licence essential.
  • Strong PC applications skills and experience of rolling out devices within strict deadlines.
  • Knowledge of networking topologies.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a leading technology company and contribute to the development of innovative solutions.
  • A collaborative and dynamic work environment.
  • The chance to work on a variety of projects and develop your technical skills.
About Us

NEC Software Solutions is a leading provider of software solutions to governments, hospitals, police forces, housing providers, local authorities, and more. We help our customers to pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. We are committed to making a positive impact on society and are looking for talented individuals to join our team.