Technical Support Professional

3 days ago


Milton Keynes, Milton Keynes, United Kingdom Highams Recruitment Full time
Job Description:

We are seeking a skilled Technical Support Professional to join our team at Highams Recruitment. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients across the London Insurance Market niche.

The successful candidate will have a strong background in systems administration and experience working with broking solutions. You will be expected to resolve issues in a timely manner, perform routine and ad-hoc systems maintenance, and assist with UAT for software upgrades.

In this role, you will work closely with our collaborative and supportive team to investigate, analyse and prioritise incidents and service/administration requests. You will also be required to offer advice and support for business applications, including broking solutions.

This is an excellent opportunity to work across various departments and develop comprehensive solutions enabling a responsive and efficient work environment.

Key responsibilities include:

  • Investigating and resolving technical issues in a timely manner
  • Performing routine and ad-hoc systems maintenance
  • Assisting with UAT for software upgrades
  • Providing technical advice and support for business applications

We estimate the salary for this position to be around £35,000 - £45,000 per annum, depending on experience.



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