Senior Healthcare Operations Manager

3 days ago


Leicester, Leicester, United Kingdom OutsideClinic Full time

At OutsideClinic, we're seeking a skilled Senior Healthcare Operations Manager to join our team. As a key member of our leadership group, you will play a vital role in driving the success of our field-based teams.

This is an exciting opportunity for a highly motivated and experienced professional to contribute to our mission of improving the health, wellbeing, and happiness of older people through exceptional care and life-changing clinical domiciliary services.

Key Responsibilities:

• Develop and implement strategies to enhance team performance, focusing on clinical and commercial excellence.

• Provide coaching and guidance to staff members, helping them to achieve their full potential and improve customer outcomes.

• Analyse data to identify trends and opportunities for improvement, developing action plans to drive continuous growth and innovation.

• Collaborate with Regional Managers and internal stakeholders to foster a culture of collaboration and shared success.

We offer a competitive salary of £30,000 - £35,000 per annum, plus monthly commission, reflecting your value to the organisation. This role requires a strong background in customer care, preferably in sales and aftercare, along with excellent feedback and coaching capabilities. Leadership and Management certification (ILM Level 3 or above) is desirable.



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