Claims Administrator

2 months ago


Oxford, Oxfordshire, United Kingdom Egis Road Operation M40 Full time
Job Description

Job Title: Claims Administrator - M40 Highway

Job Summary:

Egis Road Operation M40 is seeking a highly skilled Claims Administrator to join our team. The successful candidate will be responsible for managing claims related to the M40 highway, ensuring timely and effective resolution of claims.

Key Responsibilities:

  • Liaise with internal stakeholders, including the Office and Administration Manager, Commercial Manager, QSs, Operations Manager, and Operational staff to ensure all aspects of claims are thoroughly satisfied.
  • Manage and report on the financial performance and progress of all 3rd party claims.
  • Understand and manage risks associated with recovery of Claims, including awareness of 3rd party insurer and loss adjuster communication, and seeking appropriate advice and intervention from professional specialists where required to counter such communication.
  • Be competent in the use of appropriate claims handling IT systems to enable efficient handling of claims.
  • Lead engagement on claims matters with insurers and other external stakeholders.

Person Specification:

  • Strong organisation and time management skills.
  • Good level of communication skills, with the necessity to liaise with internal staff and external bodies.
  • Ability to articulate yourself well, in a professional, coherent manner.
  • Thorough, with a precise attention to detail.
  • Patience, and the ability to remain calm in a dynamic, fast-paced environment.
  • Flexible and willing to adapt to change.

Qualifications:

  • A good level of education.
  • Highly proficient in the use of Microsoft Word, Excel and PowerPoint.
  • Ability to work independently and collaboratively with senior management and department leads.
  • Excellent written and verbal communication skills.

Working Environment:

This will be an office-based position with regular site visits along the highway.


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