Customer Service Operations Manager

6 days ago


Poole, Poole, United Kingdom New Milton Sand and Ballast Limited Full time
Job Overview
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We are seeking a skilled and experienced Yard Foreman to join our team at New Milton Sand and Ballast Limited. This is a full-time opportunity that requires strong leadership and customer service skills.

Key Responsibilities:
  • Providing excellent customer service in the Builders Merchant, ensuring customer satisfaction and building strong relationships with key customers.
  • Ensuring accurate recording and completion of tickets, as well as handling customer orders efficiently.
  • Maintaining high-quality products and adhering to company guidelines for product display.
  • Picking and loading building and landscaping products for customer collections and deliveries, as well as unloading and receiving goods from suppliers.
  • Completing daily inspection reports and maintaining a safe and secure work environment.
  • Complying with all Health and Safety regulations and company policies.
Requirements:
  • A proven track record of providing exceptional customer service and leading teams to achieve outstanding results.
  • Strong communication and problem-solving skills, with the ability to adapt to changing situations.
  • Ability to work effectively in a fast-paced environment and meet deadlines.
  • Knowledge of quarry regulations, environmental policies, and quality control procedures.
What We Offer:
  • A competitive salary of £13.20 per hour, based on your experience and qualifications.
  • The opportunity to work for a reputable company with a strong commitment to customer satisfaction and employee development.
  • Ongoing training and support to help you grow in your role and advance your career.


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