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Audio Visual Technician and Support Specialist

2 months ago

London, Greater London, United Kingdom Mood Media Full time

Job Summary

Mood Media is seeking a highly skilled and experienced Client Engineer and Field Specialist to join our team. As a key member of our technical support team, you will be responsible for providing on-site service and support for our audio and visual equipment.

Key Responsibilities

  • Provide technical support and service for audio and visual equipment on-site
  • Troubleshoot and repair equipment to ensure optimal performance
  • Recommend and install new equipment and hardware as needed
  • Collaborate with colleagues to develop and implement technical solutions
  • Communicate effectively with clients to understand their technical needs and provide solutions
  • Work closely with the client satisfaction team to improve client experiences
  • Support and develop colleagues' knowledge and skills within the team

Requirements

  • 5+ years of experience in audio visual equipment installation and maintenance
  • Excellent technical knowledge of audio visual equipment and systems
  • Strong problem-solving and analytical skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Valid passport and clean driving license
  • IPAF and PASMA certification

Preferred Qualifications

  • Experience with QSYS and Brightsign systems
  • Knowledge of 100v and low Z audio systems
  • Knowledge of display technology
  • IT and networking experience

What We Offer

  • Opportunity to work with a leading audio visual company
  • Competitive salary and benefits package
  • Opportunities for professional development and growth

Language

English (en-US)