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Transportation Coordinator

2 months ago

Tamworth, Staffordshire, United Kingdom Pertemps Tamworth Full time
Transport Planner Job Description

We are seeking an experienced Transport Planner to join our team at Pertemps Tamworth. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of goods to our clients.

Key Responsibilities:
  • Customer Service: Provide professional and courteous service to customers and drivers, responding promptly to requests and resolving issues efficiently.
  • Job Allocation: Allocate jobs to drivers and set accurate time schedules to ensure timely delivery.
  • Pricing and Costing: Accurately price and cost jobs for customers and drivers, adhering to company processes and procedures.
  • Teamwork: Work effectively with the team to achieve operational goals and objectives.
  • Communication: Maintain continuous contact with customers and drivers throughout the delivery process.
Requirements:
  • Customer Focus: Demonstrate a strong customer focus and ability to work well in a fast-paced environment.
  • Administration and Organisation: Possess strong administration and organisational skills, with the ability to multitask and prioritize tasks effectively.
  • Previous Experience: Previous customer service experience is essential for this role, with a strong work ethic and attention to detail.
  • Industry Knowledge: Previous industry experience is desirable but not essential.