Food and Beverage Ambassador

3 days ago

London, Greater London, United Kingdom Searcys Full time
Job Title: Waiting Staff

At Searcys, we are looking for experienced waiting staff to join our team in our members club restaurant. As a waiting staff member, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities:

  • Work with the Club Supervisor to meet and greet customers and deliver a successful operation of the club restaurant.
  • Read and understand the restaurant menus and deliver all refreshments as per request.
  • Lay up and prepare tables and service points according to the menu, numbers required and to Company standards and Client specification.
  • Serve meals and beverages, and to carry out all necessary waiting duties to the Company standards and Client specification.
  • Clean down dining rooms and service areas as necessary, prior to and after service, and to ensure that all tables and bar area is left ready for the next service.
  • Be responsible for the cleanliness of the beverage prep area and sink. This will include washing up silver and glass polishing and sanitising surfaces.
  • Be responsible for ensuring all card takings and payments belonging to the company/client are dealt with in the appropriate manner and reconciled accordingly.
  • Attend meetings, courses and training sessions as may be necessary from time to time.
  • Ensure that all documentation is complete in an accurate and satisfactory way and are available to the manager at all times.
  • Comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations.
  • Carry out any reasonable management request.

Qualifications:

  • Excellent product knowledge (food/beverage)
  • A positive demeanour and attitude to solve problems
  • Excellent communication skills
  • Takes the initiative
  • Good time management
  • Supportive / Team player
  • Good presentation skills
  • Excellent customer care skills

About Searcys:

Searcys, Britain's oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.

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