Food and Beverage Service Ambassador

2 months ago


London, Greater London, United Kingdom Metropolitan Gaming Full time

Metropolitan Gaming Group is a leading gaming and leisure brand that offers an exceptional experience to its guests. As a Food and Beverage Attendant, you will play a vital role in delivering world-class hospitality and service.

Salary and Benefits

Our competitive hourly wage, plus salary enhancement from midnight, ensures you earn a fair reward for your hard work. Additionally, you will receive paid overtime, tips, and a 50% discount on food and beverages in all our UK venues.

About the Role

This exciting opportunity requires you to provide exceptional customer care while adhering to company procedures, health and safety regulations, and hygiene standards. You will be working in a fast-paced environment, ensuring timely food and beverage service delivery and contributing to the overall guest experience.

  • Deliver outstanding customer service while maintaining a positive relationship with all guests.
  • Operate the till efficiently and handle cash transactions accurately.
  • Prepare and serve food and drinks with attention to detail and presentation.
  • Clean and store equipment effectively, maintaining a high standard of hygiene.
Requirements

To succeed in this role, you will need:

  • Outstanding communication skills and ability to maintain a professional demeanor under pressure.
  • A strong work ethic, passion for exceeding expectations, and commitment to teamwork.
  • The ability to promote all areas of the Club and understand departmental operations to guide guests during their visit.
  • Previous experience in a customer-facing environment, preferably in the hospitality or gaming industry.
What We Offer

We value our employees and offer a range of benefits to ensure your job is both fulfilling and rewarding. Our benefits package includes:

  • Competitive salary and bonuses.
  • Opportunities for training and development.
  • A comprehensive rewards platform offering discounts and perks.
  • Company pension and life assurance schemes.
  • Employee assistance programs and wellness services.


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