Visitor Information Specialist

10 hours ago


Belfast, United Kingdom Visit Belfast Full time
Job Description

We are seeking a highly organised and communicative Travel Advisor to join our Visitor Services team at Visit Belfast Welcome Centre. In this rewarding role, you will be responsible for delivering exceptional customer service and supporting the smooth operation of our centre.

Main Responsibilities
  • Offer expert advice and guidance to visitors on a wide range of topics, including travel planning, local attractions, and cultural experiences.
  • Process transactions efficiently, managing cash, credit card payments, and sales of literature and merchandise.
  • Maintain accurate records of customer interactions, sales, and enquiries, using established formats and systems.
  • Develop and maintain effective relationships with partners, sponsors, and industry stakeholders, contributing to the success of Visit Belfast's activities.
Benefits and Salary

This is an exciting opportunity to join a vibrant organisation with a reputation for delivering exceptional visitor experiences. Our salary range of £24,000 - £29,000 per annum reflects the importance we place on attracting talented individuals who share our passion for tourism and customer service.



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