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Purchasing Operations Coordinator

2 months ago


London, Greater London, United Kingdom ripple Full time
Purchasing/Operations Administrator

Ripple is a consumer wellness brand dedicated to delivering exceptional customer experiences through innovative products and efficient operations. We're seeking a detail-oriented and proactive individual to join our team as a Purchasing/Operations Administrator.

Key Responsibilities:
  • Efficiently manage purchasing operations and ensure smooth order processing.
  • Track and analyze delivery times and accuracy to identify areas for improvement and ensure timely delivery of orders.
  • Resolve issues related to delayed deliveries or packaging problems.
  • Address customer complaints promptly and professionally, providing appropriate solutions and ensuring customer satisfaction.
  • Track shipments from international locations, ensuring timely and accurate delivery of samples and other items.
  • Regularly update and share stock reports, ensuring accurate and up-to-date information for effective inventory management.
  • Update and share retail sales reports, providing insights into sales performance and trends.
  • Perform stockkeeping at the office, ensuring organization and accuracy in inventory management.
  • Monitor freight shipments, ensuring deliveries are on time and coordinating with logistics partners to resolve any issues that may arise.
  • Support the purchasing function as needed.
Requirements:
  • Proficiency in using inventory management software, warehouse management systems, and platforms, such as Shopify.
  • Experience in data analysis and reporting.
What We Offer:
  • A supportive working environment.
  • Plenty of training and career development opportunities.
  • A monthly fitness package.
  • Team events and quarterly socials.
  • A competitive salary and benefits package.