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Purchasing Operations Coordinator
2 months ago
Ripple is a consumer wellness brand dedicated to delivering exceptional customer experiences through innovative products and efficient operations. We're seeking a detail-oriented and proactive individual to join our team as a Purchasing/Operations Administrator.
Key Responsibilities:- Efficiently manage purchasing operations and ensure smooth order processing.
- Track and analyze delivery times and accuracy to identify areas for improvement and ensure timely delivery of orders.
- Resolve issues related to delayed deliveries or packaging problems.
- Address customer complaints promptly and professionally, providing appropriate solutions and ensuring customer satisfaction.
- Track shipments from international locations, ensuring timely and accurate delivery of samples and other items.
- Regularly update and share stock reports, ensuring accurate and up-to-date information for effective inventory management.
- Update and share retail sales reports, providing insights into sales performance and trends.
- Perform stockkeeping at the office, ensuring organization and accuracy in inventory management.
- Monitor freight shipments, ensuring deliveries are on time and coordinating with logistics partners to resolve any issues that may arise.
- Support the purchasing function as needed.
- Proficiency in using inventory management software, warehouse management systems, and platforms, such as Shopify.
- Experience in data analysis and reporting.
- A supportive working environment.
- Plenty of training and career development opportunities.
- A monthly fitness package.
- Team events and quarterly socials.
- A competitive salary and benefits package.