IT Infrastructure Support Engineer
3 weeks ago
About CBSbutler Ltd.
We're seeking a highly skilled IT Infrastructure Support Engineer to join our team in Stevenage.
The successful candidate will work on-site, supporting our messaging infrastructure, including Exchange servers, Skype for Business, and Blackberry Enterprise Server. The salary range for this position is £50 - £55 k.
Key Responsibilities
The IT Infrastructure Support Engineer will:
- Manage Messaging Platforms: Ensure seamless communication among employees by managing Exchange servers, mailbox databases, connectors, and transport rules.
- Support Collaboration Tools: Assist with Skype for Business setup, configuration, and troubleshooting, as well as manage user accounts, presence, and conferencing features.
- Administer Blackberry Enterprise Server: The ideal candidate will have experience administering BES and perform root cause analysis for recurring issues.
- Maintain Security and Compliance: Implement security policies and controls, participate in security audits, and monitor for security incidents related to messaging systems.
- Capacity Management: Monitor and report on system capacity to ensure optimal performance.
Requirements
The IT Infrastructure Support Engineer must have:
- Proven Experience: In administering Microsoft Exchange 2013/2016/2019 and Skype for Business.
- Desirable Skill: Familiarity with Blackberry Enterprise Server (BES) administration.
This is a hybrid working role, with opportunities for growth and development within the company.
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