Automotive Service Representative

6 days ago


Birmingham, Birmingham, United Kingdom Steven Eagell Limited Full time
Job Description

We are seeking a highly skilled Automotive Service Advisor to join our team at Steven Eagell Limited in Birmingham. As a key member of our customer-facing team, you will be responsible for providing exceptional after-sales service and ensuring our customers have the best possible experience.

Key Responsibilities:
  • Develop strong relationships with customers to understand their service and repair requirements.
  • Provide accurate estimates for servicing and repairs, setting customer expectations for costs and timescales.
  • Schedule work to meet customer requirements, considering workshop/body shop utilisation targets, job complexity and parts availability.
  • Work with colleagues and other teams to provide a seamless service to customers.
Requirements:
  • Proven high level of customer service skills.
  • Previous experience in customer service, preferably in an automotive setting.
  • Strong communication skills and the ability to explain complex matters in understandable terms.
  • Able to take initiative and ownership of issues.
Benefits:
  • A Car Benefit Scheme.
  • Comprehensive training.
  • 25 days of holiday.
  • Company pension scheme.
  • Staff discount scheme.
  • Sick pay.
  • Health and wellbeing programme.

The estimated salary for this role is £35,000-£45,000 per annum, depending on experience.



  • Birmingham, Birmingham, United Kingdom International Automotive Components Full time

    Main Job Responsibilities:As a Senior Automotive Engineer at International Automotive Components, you will lead the Engineering Team by example and represent the company as the primary contact for Product/System Design Engineering. Your primary deliverables will be Cost, Timing, Quality, Robustness, Sustainability, and Repeatability. You will determine and...


  • Birmingham, Birmingham, United Kingdom Performance Resourcing Full time

    Looking for a career-defining opportunity? We have an exciting role for an ambitious Aftersales Manager to join our successful car dealership group in the UK.About the Role:Lead the Service and parts departments, driving growth and excellence.Mentor and motivate a skilled aftersales team, fostering a culture of innovation.Collaborate closely with the General...

  • Financial Accountant

    1 month ago


    Birmingham, Birmingham, United Kingdom Chris Eastwood Automotive Ltd Full time

    Job Summary: We are seeking a skilled Dealership Accountant to join our team at Chris Eastwood Automotive Ltd. The successful candidate will be responsible for producing accurate and timely monthly management accounts and balance sheet within their area of responsibility.Key Responsibilities:Monitor the financial performance of each department and advise...


  • Birmingham, Birmingham, United Kingdom International Automotive Components Full time

    Technical Product EngineerAt International Automotive Components, we are seeking a skilled Technical Product Engineer to join our team. The successful candidate will be responsible for ensuring the quality of our products throughout the entire production process.Key Responsibilities:Moderate Program FMEA's to guarantee the quality of our products.Support the...


  • Birmingham, Birmingham, United Kingdom JSL Solutions Ltd Full time

    Job Title: Technical Field RepresentativeAbout the Role:We are seeking a highly skilled Technical Field Representative to join our team at JSL Solutions Ltd. As a Technical Field Representative, you will be responsible for providing technical support and training to our customers in the automotive industry.Key Responsibilities:Provide technical support and...


  • Birmingham, Birmingham, United Kingdom Auto Skills UK Full time

    Sales Representative Job DescriptionWe are seeking a highly motivated and results-driven Sales Representative to join our team at Auto Skills UK. As a sales professional, you will be responsible for developing and maintaining relationships with customers, managing sales appointments, and meeting sales targets. If you have a passion for the automotive...


  • Birmingham, Birmingham, United Kingdom JSL Solutions Ltd Full time

    About JSL Solutions LtdJSL Solutions Ltd is a leading provider of technical field support services in the automotive industry. We are currently seeking an experienced Automotive Training Specialist to join our team.Salary: £45,000 - £60,000 per annumThe successful candidate will be responsible for training and coaching others in the automotive field,...


  • Birmingham, Birmingham, United Kingdom Steer Automotive Group Full time

    Steer Automotive Group offers a competitive salary of £35,000 - £45,000 per annum, plus performance-related bonus, 29 days holiday including public holidays, and additional days with service. As a Panel Beater at our Oldbury bodyshop in Birmingham, you will enjoy a range of benefits, including pension contributions, referral bonus scheme, enhanced parental...


  • Birmingham, Birmingham, United Kingdom Jardine Motors Group Full time

    About the Role:We are seeking a highly skilled Aftersales Service Representative to join our team at Stratstone Jaguar Land Rover Birmingham North. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Provide exceptional customer...


  • Birmingham, Birmingham, United Kingdom Listers Group Limited Full time

    Job SummaryWe are seeking an experienced Automotive Service Technician to join our team at Audi Birmingham. The successful candidate will have a strong background in vehicle maintenance and repair, with a focus on delivering high-quality services.


  • Birmingham, Birmingham, United Kingdom LSH Auto Full time

    LSH Auto is a leading Mercedes Benz dealership seeking a skilled Automotive Service Professional to maintain our luxury vehicles to the highest standards. The ideal candidate will combine technical expertise with exceptional customer service skills.Estimated Salary: £29,273 - £57,822 per annumThis role offers a comprehensive benefits package, including a...


  • Birmingham, Birmingham, United Kingdom Glen Callum Associates Full time

    Area Sales RepresentativeWe are seeking an experienced Area Sales Representative / Field Sales Executive to join our team. This field-based role will play a crucial part in expanding our customer base and developing business across the southern part of the UK.As a Business Development professional for this Automotive Aftermarket business, you will be...


  • Birmingham, Birmingham, United Kingdom Steven Eagell Limited Full time

    {"Job Title: Automotive Sales Professional}About the Role:We are currently expanding our business and are now offering an exciting opportunity to join the team as an Automotive Sales Professional at our Birmingham branch. We will provide excellent training and genuine career progression opportunities in return.Key Responsibilities:Demonstrates the most...


  • Birmingham, Birmingham, United Kingdom International Automotive Components Full time

    Senior Maintenance Manager Job SummaryAbout the position:We are currently seeking a highly experienced Senior Maintenance Manager to join our team at International Automotive Components. The successful candidate will be responsible for leading the Maintenance department and ensuring the smooth operation of our plant, equipment, and systems.Key...


  • Birmingham, Birmingham, United Kingdom Bridgestone Americas, Inc. Full time

    Join Our Team as an Automotive Maintenance TechnicianWe're looking for a talented individual to join our team as an Automotive Maintenance Technician. In this role, you'll be responsible for diagnosing and repairing basic automotive issues, changing oil, performing scheduled maintenance, and installing tires, batteries, and shock absorbers.Key...


  • Birmingham, Birmingham, United Kingdom MPH Automotive Centres Ltd TA Fort Used Car Centre Full time

    MPH Automotive Centres Ltd T/A Fort Used Car Centre is seeking a skilled and experienced Automotive Technician to join their team.About the RoleThe ideal candidate will possess excellent engine work skills, including stripping engines to determine failure, repairing or rebuilding engines, in-depth diagnostics, road testing, pre-delivery inspections,...


  • Birmingham, Birmingham, United Kingdom Halfords Full time

    Join Halfords as a Skilled TechnicianCompetitive Salary: £28,577 to £32,192 per annumAverage Bonus: £4,800 per yearWork a standard 5-day week, Monday to FridayBe part of a dynamic team dedicated to delivering exceptional customer serviceDevelop your skills and knowledge in a world-class training environmentAs the UK's largest automotive service and...


  • Birmingham, Birmingham, United Kingdom Malvern Hills Full time

    Malvern Hills is seeking an experienced Automotive Service Specialist to join our team in a multi-franchise dealership on the Channel Islands or Isle of Man.Key Responsibilities:Undertake maintenance, service, and repair activities to the highest standard.Carry out all work completely and effectively.Requirements:Qualified to NVQ level 3 (or equivalent).At...


  • Birmingham, Birmingham, United Kingdom Steer Automotive Group Full time

    About Steer Automotive GroupWe are a leading vehicle repair business in the UK, committed to delivering exceptional services and career growth opportunities.About the Panel Beater RoleWe are seeking a skilled Panel Beater to join our team at our Oldbury bodyshop in Birmingham. As a key member of our team, you will play a crucial role in restoring damaged...


  • Birmingham, Birmingham, United Kingdom LSH Auto Group Full time

    Job Title: Automotive Service ProfessionalWe are seeking a dynamic individual with strong receptionist skills and hands-on café experience. The successful candidate will be working within our busy service centre, interacting with customers, preparing food and beverages, maintaining cleanliness, and handling transactions.Key Responsibilities:Greet customers...