Practice Improvement Lead

1 month ago

London, Greater London, United Kingdom Lewis Silkin Full time
About the Role

We are seeking a highly skilled and experienced Practice Improvement Lead to join our team at Lewis Silkin. As a key member of our Practice Improvement and Innovation Team, you will play a vital role in supporting the delivery of our firm's strategic objectives.

Key Responsibilities
  • Work with practice leadership teams and colleagues to identify and scope improvement orientated engagement opportunities throughout the year.
  • Lead and carry out work to define and address both business problems and opportunities, developing appropriate delivery plans and engaging key stakeholders to gather and validate 'as-is' and 'to be' processes and ways of working.
  • Support the development and delivery of new products and services that continue to deliver on our strategy, working with practice leadership teams to create initial business cases and support the development of go-to-market strategies.
  • Identify and share potential impacts on other engagements and projects on our firm's change portfolio.
  • Support monitoring of the performance of changes as defined by the engagement, capturing and sharing lessons learned within the wider team and colleagues.
  • Suggest and drive forward improvements to our methodologies and ways of working within the team.
Requirements
  • An experienced professional with a proven track record of analysing and delivering multiple change initiatives simultaneously.
  • Adaptability, with the ability to perform a mix of Business Analysis, Change Management & Project Management tasks.
  • Pragmatic approach to solution delivery, applying appropriately tailored project & change management techniques to successfully bring about the desired changes.
  • Strong stakeholder engagement skills, able to understand different needs, wants and concerns, facilitating discovery and decision making, escalating risks, and managing stakeholder expectations.
  • A proven track record of defining problem statements, root cause analysis, gathering requirements, assessing impacts, data analysis, process mapping, identifying dependencies, and evaluating expected benefits.
  • Excellent communication skills and experience of bringing people together to agree and achieve shared outcomes.
  • Strong attention to detail and the ability to work in a deadline driven environment.
  • Ability to navigate ambiguous, changeable, and complex engagements.
  • Experience of working in partnerships or similar environments.
  • Legal industry experience desirable.
About Us

At Lewis Silkin, we strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients.

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