
Manager of Care Operations
3 weeks ago
**Job Description:**
We are seeking an experienced Manager of Care Operations to join our team at Heart of England Mencap. In this role, you will lead the management of our care services, ensuring they meet the highest standards set by regulatory bodies and locally determined performance targets.
As a Manager of Care Operations, you will be responsible for delivering high-quality services, overseeing planning and organizing, monitoring and reporting, implementing policies and procedures, and managing people and business operations.
Key Responsibilities:
- Leading the management of our care services
- Ensuring compliance with regulatory standards and performance targets
- Delivering high-quality services that prioritize customer needs and dignity
- Overseeing planning and organizing, monitoring and reporting, and implementing policies and procedures
- Managing people and business operations, including workforce planning and network development
What We Offer:
- An estimated salary of £40,000-£60,000 per annum, depending on experience
- Extensive training and development opportunities, including health and social care diplomas and the care certificate
- 28 days' annual leave (inclusive of bank holidays), rising to 33 days after 5 years
- Access to a 24-hour Employee Assistance Scheme and trained mental health first aiders
- A discount card for high street and online retailers
- An Employee 'Refer a Friend' scheme
- Long service awards
- Sick pay after a passed probationary period
- A life assurance scheme
- Staff recognition awards
- Enhanced pay for Bank Holiday and certain shifts
- Flexible shifts
- A company pension
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