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Quality Assurance Expert
1 month ago
Company Overview
Industrious Recruitment, a leading recruitment agency based in Leighton Buzzard, is seeking an experienced Quality Assurance Expert to join their team.
Job Description:
The successful candidate will be responsible for delivering quality product support to customers, handling customer complaints efficiently, and ensuring resolution. They will also lead a team, providing coaching and support while possessing excellent reporting skills within Quality Control.
Duties:
- Delivering quality product support to customers
- Handling customer complaints and ensuring resolution
- Leading a team of quality control specialists
- Conducting root cause investigations
- Reviewing changes, including new equipment approvals
- Supporting internal audits
- Producing reports as required
Estimated Salary: £45,000 - £60,000 per annum, depending on experience.
Required Skills and Qualifications:
The ideal candidate should have previous experience in Quality Engineering, with expertise in customer complaint handling, root cause analysis, and team leadership. A background in Engineering and Production businesses would be beneficial.
Benefits:
The role offers a competitive salary, opportunities for career growth, and the chance to work with a dynamic and experienced team at Industrious Recruitment.