Hotel Quality Assurance Specialist
1 week ago
We are seeking a motivated and experienced professional to join our team as a Hotel Quality Assurance Specialist - Freelance. This is an exciting opportunity to work independently on a sub-contractor, part-time and/or project basis, conducting customized on-site evaluations and training to help our clients maintain the highest standards in cleanliness, guest experience, and brand protection.
About EcoSureEcoSure is a division of Ecolab, an industry leader in quality-assurance examinations for various brand assurance programs. Our specialists are unique safety experts on whom our clients in the hospitality industry rely.
Job DescriptionAs a Hotel Quality Assurance Specialist - Freelance, you will be responsible for developing and producing accurate and consistent evaluations that include written reports in English. You must interact with property/location management to review assessment data and recommend strategies and suggestions for improvement.
You will work closely with clients' personnel in a professional manner and demonstrate industry and functional knowledge. We expect our contractors to have previous experience in a hospitality, tourism, retail or other customer service leadership role within the hotel or retail sector.
Key responsibilities include:
- Conducting on-site evaluations and producing accurate and consistent written reports
- Interacting with property/location management to review assessment data and recommend improvements
- BUILDING strong client relationships through professional interactions and demonstration of industry knowledge
The ideal candidate will have:
- Proven management success within hotels/restaurants or retail
- Ability to analyze and synthesize data
- Proficiency with all current Microsoft Office programs and technology
- Excellent communication skills (written and verbal) with strong analytic and presentation abilities
- Ability to operate independently and without direct supervision
- A valid passport and driver's license
We offer a competitive daily rate and reimbursement for all examination-related services upon successful completion of the project. Assignments can vary from one field assessment to 15 field assessments per month, and you can also work full-time if desired.
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