Maintenance Operations Manager

3 weeks ago

Fulham, United Kingdom Mercure Earls Court Full time
Maintenance Manager Job Description

At Mercure Earls Court, we are seeking a highly skilled and experienced Maintenance Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our hotel's facilities and maintenance activities.

Main Responsibilities:
  • Implement and maintain best practice maintenance vision, strategy, policies, processes, and procedures to improve operational performance.
  • Contribute to new business initiatives and projects, and review and communicate the impact on maintenance activities.
  • Manage and implement improvement plans, driving Key Performance Indicators (KPIs) while ensuring Health, Safety, and Environmental requirements are met.
  • Set and implement preventative maintenance programs to ensure quality of FF&E and plant equipment.
  • Control invoices and external provider costs.
  • Work with the Ops Manager to discuss maintenance budget and ensure compliance at the hotel.
  • Complete monthly energy reports and records.
  • Attend meetings where maintenance support and expertise are required, collaborating with HODs.
  • Respond to emergency calls in the event of urgent and/or unexpected issues or incidents.
Compliance:
  • Ensure compliance with health, safety, and environmental policies and procedures to ensure the safety and well-being of staff and guests.
  • Inspect works to ensure compliance with required standards and performance targets, and take corrective action under direction of line management as appropriate.
  • Conduct risk assessments of processes and tasks in the hotels under their responsibilities.
Project Management:
  • Plan, manage, and coordinate projects and maintenance works, including budgets.
  • Produce information, analysis, and reports to ensure line management are informed of project/work progress, problems, and agreed resolutions.
  • Delivery of small-scale projects (P&L) including equipment lifecycle works, ensuring performance quality levels are met throughout, risks to delivery are treated in a timely manner.
  • Identification of potential lifecycle deficiencies, produce capital expenditure documents to match lifecycle expectancies.
Requirements:
  • Formal qualification in Mechanical, HVAC, or Electrical, or operational experience.
  • Good written and verbal communication skills (English).
  • Advanced knowledge of Microsoft tools & Outlook.
  • 3 years management experience.
  • H&S trained.
  • Ability to read and write risk assessments.
  • Energy management.
  • Budget planning CAPEX & OPEX cost controls.
  • Proven experience of project management.
What's in it for you:
  • Competitive salary.
  • Extra annual bonus.
  • Entitlement of 28 holiday days (bank holidays included).
  • Employee benefit card offering discounted rates in Accor Hotels worldwide.
  • Develop your talent through learning programs by Academy Accor.
  • Free Bonus Breaks Voucher.
  • Friends & Family Rates.
  • Eye Test Vouchers.
  • Opportunity to grow within your property and across the world.
  • Friendly working Environment.
  • Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities like Gaia, Green Key.

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