Implementation Consultant

5 days ago


Bracknell, Bracknell Forest, United Kingdom Allegis Global Solutions Full time
Job Title: Implementation Consultant

The Implementation Consultant plays a pivotal role in ensuring the successful implementation of MSP and RPO operational services with a supporting SaaS vendor system. This position requires a strong understanding of the end-to-end Contingent Workforce Management process, including process and system implementation strategy and execution.

Key Responsibilities:
  • Lead complex enterprise analysis sessions with multiple Client Teams to gather requirements, define, and design future state business processes based on customer needs.
  • Actively seek ways to apply business process efficiencies via technology, consulting on market and technical trends, and recommending best practices resulting in operational gain.
  • Partner with functional and technical subject matter experts (internal and external) and develop alternative technical or business solutions; advise on options, risks, costs versus benefits, and impact on other business processes and system priorities.
  • Ensure configuration is accurate based on business and technical requirements, including completing end-to-end configuration testing, coordinating and leading Client User Testing, documenting and tracking test results, and ensuring issues are resolved in a timely manner.
  • Lead all change management activities by defining client-specific strategies, consulting on best practice, and formulating actionable plans to deploy change management efforts.
  • Draft and own all process documentation, manuals, communications, and training materials relevant to the future state program and change management activities.
  • Dedicate effort to enhance implementation methodology by identifying and deploying process improvement strategies across the team.
  • Identify and document Implementation best-practices and socialize them across Allegis Global Solutions teams appropriately.
  • Mentor and/or train new Implementation Team members.
Qualifications:
  • Thorough understanding of the end-to-end Contingent Workforce Management process, including successful process and system implementation strategy and execution.
  • Experience in process improvement or business process re-engineering, involving multi-faceted systems or processes and utilizing tools and techniques to make business impact.
  • Experience in process mapping and business process modeling.
  • Demonstrated ability to sift through ambiguity, solving technical and business problems; effectively present conceptual information to all levels of internal and external management.
  • Demonstrated competency in strategic thinking with strong abilities in relationship management, working with demanding stakeholders, and driving change adoption.
  • Experience in working with cross-functional teams to solve complex business problems and meet project deliverables.
  • Advanced in leading client discussions and driving project teams to decision consensus.
  • Demonstrated competency in self-discipline and independently completing project deliverables.
  • Excellent verbal and written communication skills.
  • Advanced in ability to maintain very detailed documentation, including but not limited to process maps, operational manuals, and training materials.
  • Intermediate knowledge of all Allegis Global Solutions VMS partner platforms and advanced knowledge on at least one of them.
  • Expert with Microsoft Office Suite, specifically Visio.
  • Fundamental knowledge of Microsoft Project and project management tools.
  • Ability to travel up to 25%.


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