Lead Retail Manager
2 weeks ago
At Southern Co-op, we're more than just a retailer. We're the heart of our communities, providing essential services and supporting local initiatives.
Salary: £12-15 per hour (equivalent to £24,000 - £30,000 per annum)About the RoleWe're seeking an experienced Team Leader to join our retail store team. As a Team Leader, you'll play a vital role in motivating and developing your colleagues, ensuring excellent customer service, and contributing to the overall success of the store.
Key Responsibilities- Participate in all aspects of store operations, including Post Office, Parcel Services, Local Suppliers, Neighbourly Programme, Too Good To Go, and Home Delivery Services.
- Engage with and support the local community through various initiatives and events.
- Support the operational management of the store, ensuring a safe, legal, and high-performing business environment.
- Assume responsibility for the store in the absence of the Store Manager.
- Hold a personal licence authorising the sale of alcohol and complete required training if necessary.
- Be a role model and lead the team to provide exceptional customer experiences.
- Promote continued and sustainable growth by leading and developing people.
We're looking for someone who is self-motivated, has excellent communication and organisation skills, and is a great team player with a positive attitude. Experience in a similar role is advantageous, but full training will be provided.
Benefits- 20% colleague discount on purchases.
- Up to 31 days annual leave (pro rata) including bank holidays.
- Healthcare plans.
- Employee assistance programme.
- Generous shopping discounts.
- NEST pension.
- Cycle-to-work scheme.
- Colleague referral scheme.
We're completely owned by our members, which means we put people first. You'll have instant access to benefits, opportunities for career growth, and a supportive work environment.
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