Dental Patient Experience Coordinator
3 days ago
We are seeking a highly skilled and motivated individual to join Rodericks Dental Limited as a Receptionist. This exciting opportunity involves providing an outstanding patient experience by managing appointments, answering calls, and responding to patient queries.
The ideal candidate will possess excellent customer service skills, with the ability to build rapport with patients and colleagues. Strong organisational and time management skills are also essential for this role, along with proficiency in using IT systems, including SOE software.
A competitive salary of approximately £25,000 per year, plus a performance bonus scheme, makes this an attractive opportunity for those passionate about delivering exceptional patient care. Monthly pay frequency and a full-time contract ensure stability and security.
Main Responsibilities:
- Manage appointments, answer calls, and respond to patient queries
- Work closely with the team to understand treatment options and ensure patients receive the best possible care
- Process administrative tasks efficiently, including form completion and payment processing
- Liaise with external partners, such as laboratories and supply companies
Requirements:
- Excellent customer service skills, with the ability to build rapport with patients and colleagues
- Possess a passion for learning and developing knowledge of dental treatments and services
- Strong organisational and time management skills, with the ability to work accurately and efficiently
- Proficient in using IT systems, including SOE software
- Ability to work well under pressure and maintain a positive attitude in a fast-paced environment
What We Offer:
- A competitive salary of approximately £25,000 per year
- Monthly pay frequency
- A full-time contract
- An exciting opportunity to join a dynamic team in Oxford, Abingdon
Rodericks Dental Limited values candidates who are passionate about delivering exceptional patient care and are committed to their professional development.
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