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Contract Manager

2 months ago

Newbury, West Berkshire, United Kingdom Computer Salvage Specialists Full time
Job Description

We are seeking an experienced Contract Manager to join our team at Computer Salvage Specialists. As a key member of our Contracts team, you will be responsible for managing a portfolio of high-value public and private sector customers across different customer profiles, contract types, and business sectors.

Key Responsibilities:
  • Manage a portfolio of high-value public and private sector customers
  • Handle customer recycling/processing order requirements in a fast-paced, dynamic environment
  • Input into pricing, cost estimates, and issue/query identification and resolution with customers and senior managers
  • Assist with raising and managing Purchase Orders (SAP)
  • Participate in final invoicing approvals, processing, and resolving customer, financial, and operational queries
  • Book 3rd-party Transport and ensure all documentation is accurate and timely
  • Assist senior managers with internal monthly sales and financial reporting
Requirements:
  • Minimum of 5 years' experience working in a Contracts Management, Commercial Operations, or Account Management role
  • Customer Liaison experience, including customer/account level operational and management reporting, issue escalation, and resolution
  • Financial Operations experience, including customer and internal finance processes covering pricing to order, PO, invoicing, and query handling/resolution
  • SAP experience, including basic Financial Accounting modules and financial software/SAS platform
  • MS Office Suite skills, including Excel, Word, and Outlook
Personal Attributes:
  • Proven experience in managing and developing new and existing customer accounts
  • Strong communication skills, both verbal and written
  • Strong time management skills and ability to multitask and prioritize workflow/tasks
  • Excellent negotiation and problem-solving skills
  • Ability to influence and communicate effectively at all levels and across different stakeholders
  • Performance Management and Results Oriented, with the ability to identify, communicate, and propose solutions to a wide range of customer issues with senior managers