German Customer Experience Executive

2 weeks ago

Runcorn, Halton, United Kingdom Protein Works Full time
Job Description

We are Protein Works, a health and fitness brand that puts pure quality and wow service before the lowest possible price. We're looking for a German Customer Experience Executive to join our team and help us deliver an exceptional customer experience.

Key Responsibilities:

  • Proactively handle customer inquiries and concerns through various communication channels
  • Implement and measure key performance indicators (KPIs) to track our effectiveness in executing our new wow strategy
  • Focus on increasing our Trust Pilot and NPS rating in all countries to be best in class

Requirements:

  • Strong customer service skills and experience in handling customer inquiries
  • Ability to work in a fast-paced environment and meet deadlines
  • Excellent communication and interpersonal skills
  • Proven track record of delivering results and meeting targets

About Us:

Protein Works is a health and fitness brand that's passionate about delivering high-quality products and services to our customers. We're a team of innovators and problem-solvers who are dedicated to making a difference in the lives of our customers.

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and innovative team
  • Professional development and growth opportunities

How to Apply:

If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

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