Current jobs related to German Speaking Customer Experience Representative - Runcorn, Halton - Bonbon Languages


  • Runcorn, Halton, United Kingdom Bonbon Languages Full time

    Job Title: German Speaking Customer Experience RepresentativeJob Summary: We are seeking a highly motivated and detail-oriented German Speaking Customer Experience Representative to join our team. As a key member of our customer experience team, you will be responsible for providing exceptional customer service to our growing German-speaking customer...


  • Runcorn, Halton, United Kingdom Bonbon Languages Full time

    Job Title: German Speaking Customer Experience SpecialistAre you a native German speaker with excellent communication skills? Do you have experience in customer service and a passion for delivering exceptional customer experiences? We are seeking a German Speaking Customer Experience Specialist to join our team at Bonbon Languages.Job Summary:We are a...


  • Runcorn, Halton, United Kingdom Bonbon Languages Full time

    Job Title: German Speaking Customer Experience RepresentativeLocation: Runcorn/Liverpool (Hybrid: Mon-Thurs in office, Friday remote)Salary: Up to £28,000 per annum + Bonus & Benefits (Healthcare, Apple Watch, etc.)Working Hours:37.5 hours per weekShifts between: 8:00 AM - 4:00 PM, 8:30 AM - 5:00 PM, or 9:30 AM - 6:00 PMAbout the Role:The company is a...


  • Runcorn, Halton, United Kingdom Michael Page Full time

    Customer Experience DirectorThe Director of Customer Experience for Michael Page is responsible for driving a culture of customer-centricity, listening to customer feedback, and working with stakeholders to shape the best possible services.Key ResponsibilitiesRepresent Michael Page in shaping and influencing the delivery of customer-facing services, working...


  • Runcorn, Halton, United Kingdom ENGINEERINGUK Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Preston Brook. The successful candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of customer needs.About the RoleThe role involves providing exceptional...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Runcorn is seeking a Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will have previous experience in a customer-facing role and excellent communication skills.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information about our products and services.Work...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. The ideal candidate will be a team player who can engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service and support.Contribute to...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative for beBee Professionals, you will play a vital role in delivering exceptional customer experiences and supporting the store's operations in Runcorn, United Kingdom.Key Responsibilities:Engage with customers to understand their needs and provide personalized product recommendations.Operate the cash register and handle...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Runcorn, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash register and...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and motivated Customer Delivery Driver to join our team at Asda Stores Ltd. As a Customer Delivery Driver, you will be responsible for delivering our products to customers' front doors, providing excellent customer service, and working collaboratively with your team to achieve our goals.Key ResponsibilitiesDeliver...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Associate to join our team at beBee Professionals. The ideal candidate will have a strong ability to communicate effectively and work collaboratively with other teams to deliver exceptional customer service.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information about our...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Runcorn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Runcorn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a skilled and motivated Customer Experience Associate to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, maintaining store appearance, and working collaboratively with colleagues to achieve sales targets.Your Key ResponsibilitiesProvide excellent customer...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Runcorn, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Runcorn, Halton, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking enthusiastic and dedicated individuals to join our team at beBee Professionals in Runcorn. As a Team Member, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch service and support to our customers.Participate in all aspects of our operational...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the RoleWe are seeking a motivated and enthusiastic Service Colleague to join our team at Asda Stores Ltd. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores, providing excellent customer service and contributing to the success of our business.Your Key ResponsibilitiesWork across multiple...


  • Runcorn, Halton, United Kingdom Asda Stores Ltd Full time

    About the Role:We're seeking a Customer Delivery Driver to join our team at Asda Stores Ltd. As a key member of our delivery team, you'll be responsible for delivering our products to customers' front doors, ensuring a fast and efficient service.Key Responsibilities:Delivering products to customers in a timely and efficient manner.Providing excellent...

German Speaking Customer Experience Representative

1 month ago


Runcorn, Halton, United Kingdom Bonbon Languages Full time

Job Title: German Speaking Customer Experience Representative

Job Summary: We are seeking a highly motivated and fluent German speaker to join our customer experience team as a German Speaking Customer Experience Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our growing German-speaking customer base.

Key Responsibilities:

  • Manage live chat interactions, predominantly in German, but also handle English inquiries.
  • Respond to customer emails and phone calls, ensuring timely and accurate solutions.
  • Assist with translation tasks and ensure content is customer-friendly for the German market.
  • Work cross-functionally with the marketing team and contribute to customer experience improvements.
  • Maintain a high standard of communication, representing the brand with professionalism and efficiency.
  • Take ownership of customer queries, aiming to resolve them at the first point of contact.
  • Collaborate with the Head of Customer Experience and broader CX team to enhance overall service quality.

Requirements:

  • Native-level or fluent German speaker with fluent English.
  • Prior experience in customer service, if in an eCommerce environment, even better
  • Motivated and really sees this role as for you
  • Team-oriented, valuing collaboration and support across departments.
  • Self-starter who thrives in a dynamic, high-growth environment.

Benefits:

  • Salary up to £28,000 per annum (with flexibility for an exceptional candidate).
  • Bonus scheme and Vitality healthcare (after one year).
  • 25 days holiday + bank holidays, plus your birthday off.
  • Pension: 5% employer contribution.
  • Cycle-to-work scheme.
  • Staff discounts on company products.

Why Work with Us:

We are a fast-growing, dynamic eCommerce brand in the wellness sector, known for our strong team culture and commitment to delivering exceptional customer service. As a German Speaking Customer Experience Representative, you will play a key role in our expansion into international markets and have opportunities to develop your skills and progress into marketing or other areas of the business as it grows.