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Executive Director of Operations

2 months ago


Enfield Town, Greater London, United Kingdom McMullens Full time

McMullens is seeking an experienced General Manager to lead the Robin Hood, a premium pub food business in the Destination Inns concept. The ideal candidate will be a creative problem solver who can develop a strong team, engage guests through events and social media, and focus on delivering the Destination experience. Key attributes include understanding guest needs, flawless execution of the offer, creation of sales-driving activities, and financial management to deliver profit growth. The role offers a salary of up to £38,000 per annum, live-in accommodation, company contributory pension scheme, life assurance, bonus scheme, and family-friendly policies. The successful candidate will have food knowledge and confidence managing a kitchen team, with a 70/30 split of food and beverage sales. The venue caters for up to 800 covers weekly, with sales of £20-£25k. The General Manager will be responsible for recruiting, coaching, and guiding the team, as well as engaging them through regular meetings, incentives, and social activity. The role requires the ability to spot talent and develop individuals to reach their potential, as well as financial management and compliance with licensing, food, and health & safety regulations. The company offers a supportive environment with an experienced Operations Manager and people-focused company culture.