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Infrastructure Support Engineer
2 months ago
We are seeking a highly skilled Infrastructure Support Engineer to join our team. As a key member of our infrastructure team, you will be responsible for troubleshooting complex infrastructure issues, maintaining and monitoring infrastructure, and collaborating on projects to implement new solutions.
Key Responsibilities:
- Identify and address potential infrastructure issues before they impact clients
- Maintain and monitor infrastructure to ensure optimal performance
- Collaborate with team members to implement new solutions and improve existing ones
- Leverage technical expertise to optimize services and improve efficiency
- Support, coach, and mentor junior team members
- Contribute to continuous service improvement and develop IT documentation
Requirements:
To be considered for this role, you will need to have strong technical proficiency in Microsoft Windows Server, Active Directory, Microsoft 365, Intune, Teams, Azure, Citrix, and VMWare. Experience with Backup/Archiving technologies and scripting knowledge such as Powershell is also required. A client-centric mindset, a passion for delivering exceptional service, and a collaborative spirit are essential for success in this role.
What We Offer:
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
