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Head of Change Management Portfolio Lead

1 month ago

London, Greater London, United Kingdom finova Full time

About the Role

The Head of Change Management Portfolio Lead will be responsible for leading a portfolio of live clients on our Apprivo core banking platform, providing them with ongoing change and assisting with service requests. This role requires a strong understanding of the financial services industry, with experience in programme and portfolio management, commercial awareness, and leadership skills.

Key Responsibilities

  • Define plans, define ongoing change, service requests, and problem resolution processes
  • Ensure the portfolio delivers to time, quality, and scope, anticipating risks and ensuring governance
  • Lead the on-going change team, ensuring the team is set up for success
  • Manage governance and management information to reduce risks and provide insight
  • Lead conversations on financial forecasts, revenues, and budgets
  • Drive successful customer outcomes through delivering on time, to quality, and by building a good customer relationship

What You Will Get From Joining the Finova Family

Finova offers a range of benefits, including flexible working, life assurance, group income protection, and private medical insurance. We also offer a pension scheme, employee assistance programme, and virtual GP. Our family-friendly policy includes enhanced maternity and paternity pay, paid time off for fertility treatments and pregnancy loss, and a cycle to work scheme.

Equal Opportunity Statement

Finova promotes a working environment in which diversity is recognised, valued, and encouraged. We are committed to principles of fairness and mutual respect, where everyone accepts the concept of individual responsibility. Our policy seeks to ensure job applicants and employees are treated fairly and without favour or prejudice.