Transport Operations Manager
4 weeks ago
Job Title: Transport Operations Manager
Job Summary: We are seeking a highly skilled Transport Operations Manager to join our team at Stobart. As a key member of our transport operation, you will be responsible for ensuring the effective running of our transport operation, meeting operational KPIs, and adhering to legal requirements.
Key Responsibilities:
- Collaborate with our Myworkforce team to ensure compliance with all MWF activity and tasks, including resource planning and managing the safety and cost-effective utilization of drivers and equipment.
- Own, monitor, and control the dispatching and de-briefing process to ensure agreed standards of performance are consistently achieved through effective communication and management.
- Manage and support the driver workforce while engaged on activity to ensure full legal compliance, with accurate record-keeping and maintenance in accordance with procedures.
- Manage all aspects of driver performance to achieve or surpass expectations and KPIs.
- Promote company Health & Safety and employment policies within the transport operation.
- Ensure all personnel files are up-to-date, incorporating licence validation, personal details, and completed training.
- Responsible for site audits and works closely with the Transport Manager to ensure KPIs are met.
- Support the daily operational workflow on the customer site by providing answers to urgent queries.
- Actively work with the customer and site management team to achieve performance, addressing any concerns or questions in a timely manner.
- Manage the recruitment of permanent and temporary staff as required to cover business peaks.
- Ensure that the Transport Manager & the H&S team are made aware of all accidents, dangerous occurrences & near misses and that the relevant reports are completed for all such incidents.
- Responsible for identifying and escalating any maintenance and repair issues on site and within depot.
- Ensure that all daily vehicle check, vehicle inspection & defect reporting procedures are in place.
- Administer the vehicle and trailer maintenance programme, (including servicing, MOTs, VOR, weekly cab checks and maintaining all records).
- Responsible for coordinating and attending investigation/ Disciplinary hearings as required.
- Support and collaboratively work with the Transport Manager on any Depot initiatives to ensure continuous improvement.
- Responsible for co-ordinating overtime payments, processing of driver expenses and enabling resolution of pay queries.
- Carry out and support with Depot administrative tasks.
- Responsible for and collaboratively work with the Transport Manager during driver recruitment and on-boarding.
- Ensure all training needs are met for drivers (including inductions, re-training, SSW etc).
- Take the lead in resolving unforeseen problems as they arise, ensuring appropriate resolution of these to utilise the learning to plan for future similar scenarios.
- Build constructive working relationships with supplementary business departments such as MWF, Fleet, HR, Planning and Finance which are based on mutual trust and respect.
- Any other duties and responsibilities as required.
Requirements:
- Proven track record in Transport & Logistics industry.
- Demonstrable experience of successful resource management.
- Excellent organisation and communication skills.
- Proven track record of working to clearly defined service delivery KPIs.
- Excellent understanding of Health and Safety processes.
- Good people engagement skills, self-driven, positive can-do attitude.
- Thrives in a fast-paced, challenging and dynamic environment.
- Ability to maintain the very highest levels of attention to detail even when under pressure.
- Good analytical skills, uses data to inform decisions and direct activity.
- Excellent Microsoft Office knowledge including Excel, Word & PowerPoint.
Benefits:
- Annual Leave - Holiday entitlement of 20 days inclusive of bank holidays.
- Pension scheme – contribution of 5% employee and 3% employer
- Life Assurance - x 2 your annual salary
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings
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