Transport Operations Manager
4 weeks ago
Job Title: Transport Operations Manager
Job Summary:
We are seeking a highly skilled Transport Operations Manager to join our team at Stobart. As a key member of our transport operation, you will be responsible for ensuring the effective running of our transport operation, meeting operational KPIs, and adhering to legal requirements.
Key Responsibilities:
- Collaborate with our Myworkforce team to ensure compliance with all MWF activity and tasks, including resource planning and managing the safety and cost-effective utilization of drivers and equipment.
- Own, monitor, and control the dispatching and de-briefing process to ensure agreed standards of performance are consistently achieved through effective communication and management.
- Manage and support the driver workforce while engaged on activity to ensure full legal compliance, ensuring records are correctly completed and maintained in accordance with procedure.
- Manage all aspects of driver performance to achieve or surpass expectations and KPIs.
- Promote company Health & Safety and employment policies within the transport operation.
- Ensure all personnel files are up to date, incorporating licence validation, personal details, and completed training.
- Responsible for site audits and works closely with the Transport Manager to ensure KPIs are met.
- Support the daily operational workflow on the customer site by providing answers to urgent queries.
- Actively work with the customer and site management team to achieve performance, addressing any concerns or questions in a timely manner.
- Manage the recruitment of permanent and temporary staff as required to cover business peaks.
- Ensure that the Transport Manager & the H&S team are made aware of all accidents, dangerous occurrences & near misses and that the relevant reports are completed for all such incidents.
- Responsible for identifying and escalating any maintenance and repair issues on site and within depot.
- Ensure that all daily vehicle check, vehicle inspection & defect reporting procedures are in place.
- Administer the vehicle and trailer maintenance programme, (including servicing, MOTs, VOR, weekly cab checks and maintaining all records).
- Responsible for coordinating and attending investigation/ Disciplinary hearings as required.
- Support and collaboratively work with the Transport Manager on any Depot initiatives to ensure continuous improvement.
- Responsible for co-ordinating overtime payments, processing of driver expenses and enabling resolution of pay queries.
- Carry out and support with Depot administrative tasks.
- Responsible for and collaboratively work with the Transport Manager during driver recruitment and on-boarding.
- Ensure all training needs are met for drivers (including inductions, re-training, SSW etc).
- Take the lead in resolving unforeseen problems as they arise, ensuring appropriate resolution of these to utilise the learning to plan for future similar scenarios.
- Build constructive working relationships with supplementary business departments such as MWF, Fleet, HR, Planning and Finance which are based on mutual trust and respect.
Requirements:
- Proven track record in Transport & Logistics industry.
- Demonstrable experience of successful resource management.
- Excellent organisation and communication skills.
- Proven track record of working to clearly defined service delivery KPIs.
- Excellent understanding of Health and Safety processes.
- Good people engagement skills, self-driven, positive can-do attitude.
- Thrives in a fast-paced, challenging and dynamic environment.
- Ability to maintain the very highest levels of attention to detail even when under pressure.
- Good analytical skills, uses data to inform decisions and direct activity.
- Excellent Microsoft Office knowledge including Excel, Word & PowerPoint.
About Us:
At Stobart, we are committed to employee development and recognising success for hard-working performers. Our dedicated learning and development programmes are open to every employee, giving you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
We offer a wide range of benefits, including:
- Annual Leave - Holiday entitlement of 20 days inclusive of bank holidays.
- Pension scheme – contribution of 5% employee and 3% employer
- Life Assurance - x 2 your annual salary
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
- Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
- Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
- Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings
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