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Housing Management Specialist
1 month ago
We are seeking a skilled Housing Management Specialist to join our team in Herefordshire. As a key member of our housing team, you will be responsible for providing an effective customer-focused service to tenants, dealing with anti-social behaviour, income collection, and tenancy management.
The successful candidate will work closely with other teams across the organization and partner agencies to meet corporate targets and responsibilities. This role requires first-class administration skills, a strong work ethic, and the ability to deal with difficult situations effectively.
Key Responsibilities:- Provide excellent customer service to tenants, resolving issues promptly and fairly
- Manage tenancies, including rent arrears procedures and income collection
- Work with colleagues to address anti-social behaviour and maintain good estate standards
- Collaborate with internal and external stakeholders to achieve business objectives
We offer a competitive salary of £30,000 - £35,000 per annum, dependent on experience, as well as a range of benefits including up to 30 days annual leave, a generous pension scheme, and Westfield Health healthcare plan.
About UsOur organization is a community-focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. We are committed to delivering excellent service delivery and investing in our employees' growth and development.