Operational Readiness Manager

3 weeks ago

Edinburgh, Edinburgh, United Kingdom State Street Full time
Job Title: Operational Readiness Manager

We are seeking an experienced Operational Readiness Manager to join our team at State Street Alpha Professional Services. As a key member of our team, you will be responsible for managing governance and operational readiness for client onboarding, ensuring seamless transitions and minimizing risks.

Key Responsibilities:
  • Coordinate third-party outreach for onboarding globally
  • Oversight of offshore teams in completing Operational Readiness tasks
  • Understanding of target operating models
  • Providing project management and reporting to program leads, senior management, and clients
  • Overall responsibility for reporting on onboarding partners' operational readiness, with clear status reporting and escalation where required
  • Meet regularly with business teams and project analysts to review progress on OR deliverables and associated challenges
  • Foresight and prevention of issues that could jeopardize operational readiness for the conversion
  • Coordinate and manage the GLC prior to conversions and support the hypercare period immediately after conversions
  • Identifying and resolving gaps in the Operational Readiness Onboarding model to ensure continuous improvement for conversion readiness on future deals
Requirements:
  • Proven project management skills
  • Understanding of State Street onboarding model and services
  • MS Office skills - Word, Excel, PowerPoint, Visio & Project
  • Self-motivated with strong work ethic
  • Ability to meet deadlines and work well under pressure
  • Ability to form working relationships with Clients, Business Experts, IT, and Project Team
  • Detail-oriented and accustomed to working with Clients and Sr. Mgmt.
Preferred Qualifications:
  • BS or BA in Finance or related field
  • Minimum 5 years relevant experience in the asset management sector, including investment operations
  • Minimum of 3-5 years of Project Management / Onboarding experience
  • External client management experience
  • 3rd party engagement experience
About State Street:

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people.

We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance, and savings plans among other perks.

We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity, and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

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