Operational Readiness Manager

2 weeks ago

Edinburgh, Edinburgh, United Kingdom State Street Full time
About the Role

We are seeking an experienced Operational Readiness Manager to join our team at State Street. As a key member of our Onboarding Operational Readiness team, you will be responsible for managing governance and operational readiness for client onboarding.

Key Responsibilities
  • Coordinate third-party outreach for onboarding globally
  • Oversight of offshore teams in completing Operational Readiness tasks
  • Understanding of target operating models
  • Providing project management and reporting to program leads, senior management, and clients
  • Overall responsibility for reporting on onboarding partners' operational readiness
  • Meet regularly with business teams and project analysts to review progress on OR deliverables
  • Foresight and prevention of issues that could jeopardize operational readiness for the conversion
  • Coordinate and manage the GLC prior to conversions and support the hypercare period
  • Identifying and resolving gaps in the Operational Readiness Onboarding model
Requirements
  • Proven project management skills
  • Understanding of State Street's onboarding model and services
  • MS Office skills - Word, Excel, PowerPoint, Visio, and Project
  • Self-motivated with a strong work ethic
  • Ability to meet deadlines and work well under pressure
  • Ability to form working relationships with clients, business experts, IT, and project teams
  • Detail-oriented and accustomed to working with clients and senior management
Education and Preferred Qualifications
  • BS or BA in Finance or a related field
  • Minimum 5 years of relevant experience in the asset management sector, including investment operations
  • Minimum of 3-5 years of project management or onboarding experience
  • External client management experience
  • 3rd party engagement experience
About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data and analytics, investment research and trading, and investment management to institutional clients.

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance, and savings plans among other perks. You'll have access to flexible work programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

We truly believe our employees' diverse backgrounds, experiences, and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.

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