Senior Housing Officer

3 weeks ago


Dorchester, Dorset, United Kingdom Dorset Council Full time
Senior House Officer

We are seeking a highly skilled and experienced Senior House Officer to join our Housing Advice and Homelessness Team. As a key member of our team, you will provide coaching, mentoring, and case allocation support to our Housing Officers, while also offering guidance to staff within the Housing Options Team.

Key Responsibilities:
  • Act as case officer for complex, sensitive, and multi-agency managed homeless cases
  • Authorise decisions made by staff and offers of financial assistance to prevent homelessness
  • Assist in the day-to-day running of the department by compiling duty rotas and organising coverage for staff absences
  • Work with other Housing colleagues to identify housing outcomes for our customers
  • Have significant experience of assessing homeless applications and providing housing advice
  • Have detailed knowledge of homelessness legislation and case law
  • Have experience of supervising, coaching, or managing staff
About Dorset Council:

We are a Disability Confident Employer and offer a range of training opportunities to support your personal development and career progression. We are proud to provide over 450 services to over 300,000 residents in Dorset.

This role requires significant travel and involves working with children and/or vulnerable adults and/or having access to significant information about them. If you have a disability and need any reasonable adjustments, please let us know on your job application.



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