UX Designer

1 week ago


Manchester, United Kingdom IBM Full time
About the Role

We are looking for an experienced UX Designer to join our team as a Senior Service Designer. The successful candidate will be responsible for creating end-to-end and front-to-back enterprise experiences for clients across various industries.

The ideal candidate will have experience in designing concept journeys, blueprints, and roadmaps that communicate the total user experience. They will also facilitate collective understanding of the end-to-end experience by mapping the orchestration of events at the intersection of technology, business, and design.

A key aspect of this role is shaping how behind-the-scenes processes and support functions interact with each other and impact the design process. Additionally, the candidate will work with User Researchers to generate insights through research with users, staff, and stakeholders.

**Responsibilities and Requirements:**

  1. Designing concept journeys, blueprints, and roadmaps that communicate the total user experience.
  2. Facilitating collective understanding of the end-to-end experience by mapping the orchestration of events at the intersection of technology, business, and design.
  3. Shaping behind-the-scenes processes and support functions that interact with each other and impact the design process.
  4. Working with User Researchers to generate insights through research with users, staff, and stakeholders.

The estimated salary for this role is $125,000 per year, considering the average salary range for a Senior Service Designer in the industry.


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