UX Designer

3 days ago

Manchester, United Kingdom Slater Gordon Full time

**UX/UI Designer**
**Slater and Gordon are a leading consumer law firm, and our mission is to give people easier access to world class legal services. We are a legal services business powered by technology and led by people that support customers in every step of their case.**

We are currently recruiting for a UX/UI Designer to improve our customer’s digital experience of the Slater and Gordon brands through digital touchpoints, support conversion optimisation and support servicing developments as our customer’s needs and expectations change.

This person will translate customer needs and motivations by delivering a programme of prototyping, testing and implementation of design enhancements and innovation.

They will execute web and mobile interface design work based on customer feedback, brand standards and data insight to help achieve our lead generation targets across our Group digital channels.

The role sits within the Marketing Team and reports to the Digital Marketing Manager. Working closely with the rest of the marketing team the role requires an understanding of the value of creating digital experiences that help build the presence of the brands and drive effective customer acquisition.

The person will also work with our Group IT and Customer Experience Teams plus external digital partners.

At Slater and Gordon Lawyers (UK) we are inclusive. We celebrate multiple approaches and points of view. We believe diversity drives innovation. So, we’re building a culture where difference is valued. Our culture motivates our employees to give their full selves to the job and invest in the company’s future. Our people see value in their work and are eager to do well in their roles. Our values ensure that all our employees are working towards the same goals.

If you have got the talent, ambition and focus and are looking for a stimulating and rewarding career we would love to hear from you.
**Responsibilities to include**:

- Plan and deliver a programme of usability testing drawing on customer insight, analytics, best practice and competitor analysis
- Create concepts using sketching, wire framing and interactive prototypes
- Identify and troubleshoot UX problems to address conversion issues
- Research and share industry trends, competitor and comparable experience
- Drive and document design standards and patterns across digital channels and products
**About You**:

- End-to-end UX design - including understanding scope, using research, prototyping, designing, and testing.
- Understanding users, identifying their needs from evidence and translating these into solutions.
- Interaction design work, sketches, storyboards, prototypes, and visual design.
- Appreciation of front-end development technologies.
- Good communication & influencing skills and the ability to facilitate UX workshops with the wider business.
- Experience of creating/working with a design system.
- Crafting designs and prototypes using Adobe XD.
- Knowledge of best practice UX/UI design methodologies and process.
- Able to manage your own workload and prioritise project time accordingly.

**Company Values**:
Our values provide the framework for how we engage with our colleagues, customers, and stakeholders. These behaviours and values must be demonstrated in the role and across the business.
- We do what we say we will
- We own it, we sort it
- We don’t wait, we create
- We respect and encourage each other
- We make time to live

**What we offer in return**:
We offer a flexible agile working environment, alongside a competitive salary and benefits package including 25 days holiday allowance plus the option to purchase an extra 5 days, pension scheme, health cash plan, life assurance and income protection insurance. The opportunity to develop a rewarding and successful career with an award
- winning law firm.

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