Customer Experience Specialist
15 hours ago
We are recruiting a highly motivated and experienced Customer Experience Specialist to join our vehicle services team at Wessex Garages Holdings Ltd. This role offers a unique opportunity to make a real impact on our customers' experiences and drive business growth.
About the Role:
- Handle customer requirements for service and vehicle repairs efficiently and professionally
- Liaise with the workshop to progress work and ensure timely completion
- Control computer-based jobs, purchasing, and invoice processes
- Maintain accurate customer records, vehicle details, and service histories
- Develop knowledge of aftersales products and services to upsell where appropriate
About You:
- A passion for great customer service and resolving issues efficiently
- Demonstrable computer literacy and experience with IT systems
- Strong communication and influencing skills to explain complex information accurately
- Strong organisational skills to schedule work effectively
- Good core administration skills to capture customer details accurately
- Full UK driving licence required
Estimated Salary: £30,000 - £35,000 per annum
This is a fantastic opportunity to join a successful and expanding business, with a focus on delivering exceptional customer experiences and driving business growth.
-
Customer Experience Specialist
1 week ago
Bristol, Bristol, United Kingdom First Home Improvement Full timeJob DescriptionAs a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and promoting our products to customers in the local area. You will work closely with our sales team to identify customer needs and provide tailored solutions.This is a fantastic opportunity for individuals who enjoy working with people and...
-
Customer Experience Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Monki Full timeAbout the Role:We are seeking a skilled Customer Experience Specialist to join our team at Monki. The ideal candidate will have a passion for delivering exceptional customer service and a strong understanding of retail operations.Key Responsibilities:Support Store Operations: Assist in the management of store operations, including opening and closing...
-
Customer Experience Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Marston's Full timeThe Lost & Found is a mystical destination where mixology and cuisine come together in a decadent setting. We are seeking a Customer Experience Specialist to join our team, passionate about making customer experiences memorable. As a member of our team, you will be knowledgeable about our menu, able to recommend dishes and drinks to customers, and provide...
-
Customer Experience Specialist
2 days ago
Bristol, Bristol, United Kingdom Pertemps Full timePertemps is seeking an experienced Customer Experience Specialist to join our team in North Bristol. This role is perfect for someone who is passionate about delivering outstanding customer experiences and has a strong background in customer service.">The successful candidate will have excellent communication skills and be able to work well under pressure....
-
Customer Experience Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Schuh Full timeAbout the RoleWe're seeking a highly skilled Customer Experience Specialist to join our team in Bristol. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service and creating a memorable shopping experience for our customers.What You'll DoYou will be the voice of our brand, ensuring that every customer...
-
Customer Experience Specialist
1 week ago
Bristol, Bristol, United Kingdom Wessex Garages Holdings Ltd Full timeJob Summary:\We are seeking a Customer Experience Specialist to join our team at Wessex Garages Holdings Ltd.\ In this role, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our service department.\ \r Handle customer inquiries and provide clear and accurate solutions to any issues.\r Liaise with...
-
Senior Customer Experience Specialist
3 weeks ago
Bristol, Bristol, United Kingdom RAC Motoring Services Full timeAbout The RoleRAC Motoring Services has an exciting opportunity for a Senior Customer Experience Specialist to work within our Customer Experience Team on a 6-Month Fixed Term Contract.As a Senior Customer Experience Specialist, you will analyse and report on both regulatory adherence and member experience being delivered across all channels. Through...
-
Sales and Customer Experience Specialist
7 days ago
Bristol, Bristol, United Kingdom Line Up Aviation Full timeAbout the JobWe are seeking a Sales and Customer Experience Specialist to join our team in Bristol on an initial 3-month contract. As a key member of our sales team, you will focus on delivering exceptional customer experiences and driving sales through various channels.Key ResponsibilitiesProvide personalized product demonstrations and advice to customers,...
-
Customer Experience Engineer
1 week ago
Bristol, Bristol, United Kingdom Virgin Media Full timeJob OverviewAs a Customer Experience Engineer - Field Specialist with Virgin Media, you will play a critical role in delivering exceptional customer experiences.
-
Customer Experience Trainer
1 week ago
Bristol, Bristol, United Kingdom The Growth Consultants Full timeJob Title: Training SpecialistAt The Growth Consultants, we're seeking a skilled Training Specialist to spearhead engaging training programs for our Customer Service team and Sales Specialists. As a key member of our organization, you'll play a crucial role in shaping the future of customer experiences.The ideal candidate will be passionate about helping...
-
Customer Experience Specialist
7 days ago
Bristol, Bristol, United Kingdom OVO Energy Full timeAbout OVO Energy">We're a pioneering energy company dedicated to making net zero possible for everyone. Our innovative approach to energy has earned us numerous awards, and we're proud to be a leader in the industry.">Salary: £25,000 (estimated starting salary)">This role involves working with customers to provide outstanding service and educate them on our...
-
Customer Experience Specialist
14 hours ago
Bristol, Bristol, United Kingdom DFS Furniture PLC Full timeRetail Sales Advisor Summary: As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every customer has a positive experience in our showroom.Key Responsibilities:Guide customers through the buying journey, identifying their needs and preferences.Ensure the showroom is always looking stunning and...
-
Customer Experience Specialist
3 weeks ago
Bristol, Bristol, United Kingdom Next Full timeShifts You Are Applying For:6.50hrs p/w; Fri 13:00 - 20:00About the Role:To succeed as a Sales Team Member, you will:Deliver exceptional customer service, ensuring customers find the perfect products.Share your passion and knowledge about our products, enhancing the shopping experience.Work in multiple store areas, including sales floors, stockrooms, and...
-
Customer Experience Team Lead
3 weeks ago
Bristol, Bristol, United Kingdom Euro London Appointments Full timeWe are seeking a skilled professional to lead a team of Customer Experience Specialists in a fast-paced automotive company. In this role, you will be responsible for driving exceptional customer service across multiple markets, including Norway and the UK. Key Responsibilities:Team Supervision: Lead, mentor, and coach a team of Customer Experience...
-
Sales and Customer Experience Champion
2 weeks ago
Bristol, Bristol, United Kingdom ScS Full timeWe are one of the UK's leading sofa specialists, providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is helping customers to create the home they'll love.Role OverviewThis role is based within our store in Causeway Retail Park in Cribbs, welcoming...
-
Digital Customer Experience Strategist
2 weeks ago
Bristol, Bristol, United Kingdom Sanderson Full timeJob Summary:">We are seeking a skilled Marketing Automation Specialist to drive customer retention and loyalty initiatives through the delivery of targeted email, SMS, and push notification campaigns.">About the Role:">Develop and implement data-driven marketing automation strategies focused on customer engagement and retention.">Design, execute, and...
-
Bristol, Bristol, United Kingdom BT Group Full timeJob Description:The Customer Experience and Team Performance Manager will be responsible for leading and developing a team of retail specialists to deliver exceptional customer experiences at BT Group.Key Performance Indicators:Drive commercial and customer results through effective coaching and team buildingCreate a welcoming environment for customers by...
-
Customer Experience Manager
6 days ago
Bristol, Bristol, United Kingdom Intellect Group Full timeKey Responsibilities:Engage with clients through email, chat, and phone to ensure satisfaction and resolve queries.Provide personalized support, helping clients with orders, returns, and product information.Identify client pain points and work with internal teams to deliver solutions that enhance the experience.Monitor client feedback and share insights to...
-
Customer Experience Representative
7 days ago
Bristol, Bristol, United Kingdom Nuffield Health Brentwood Full timeJoin Nuffield Health Bristol Hospital as a Customer Experience Representative and embark on a rewarding journey of delivering exceptional customer experiences. With a competitive salary of approximately £24,800 per year, you will form strong relationships with customers, drive sales, and enhance their overall experience within our busy customer-facing...
-
Customer Experience Partner
1 week ago
Bristol, Bristol, United Kingdom Costa Coffee Full timeCustomer Experience Partners">We're on a mission to create unforgettable moments for our customers, and we need talented individuals like you to help us achieve it. As a Customer Experience Partner at Costa Coffee, you'll play a vital role in shaping the customer experience, driving sales growth, and developing your skills in coffee preparation and customer...