Senior Product Lead

5 days ago


Croydon, Greater London, United Kingdom Natterbox Limited Full time
Senior Product Manager - Voice Architecture

We are seeking an accomplished Senior Product Manager to oversee the strategy, development, and launch of our ServiceCloud Voice and Voice Architecture products. You will work collaboratively with cross-functional teams to deliver innovative solutions and drive business growth.

About the Job:
  • Develop and implement product strategies, aligning with company goals and industry trends.
  • Manage the product lifecycle, from planning to release coordination, ensuring successful product delivery.
  • Cultivate strong relationships with Salesforce Product, Marketing, and Sales leaders to stay informed about their roadmap and messaging.

This role requires a deep understanding of Salesforce ServiceCloud Voice, Omni-Channel, and Contact Center Voice Architecture, as well as experience with Agile methodologies and product management tools.

Benefits:
  • A competitive annual salary (circa £90,000) and attractive benefits package, including hybrid working, 25-30 days holiday, private health insurance, and PerkBox perks.


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