Mortgage Support Specialist
4 weeks ago
Mortgage Administration Role
The Openwork Partnership is seeking an experienced Mortgage Administrator to support our team of advisers in delivering outstanding service for our mortgage and protection clients.
As a Mortgage Administrator, you will be involved in supporting the customer from enquiry through to application and post-completion. This will include acting as the first point of contact for enquiries, supporting Mortgage Advisers with a wide range of general administrative duties, and providing updates to the clients on the progress of their mortgage application.
Key Responsibilities:
- Enquiry and Application Handling: Act as the first point of contact for enquiries and provide support to Mortgage Advisers with application handling.
- Administrative Support: Provide a wide range of general administrative duties to support the team of advisers.
- Mortgage Application Management: Input mortgage application data accurately, submit applications, and track the progress of applications.
- Customer Communication: Provide updates to clients on the progress of their mortgage application.
- Regulatory Compliance: Comply with FCA regulations and maintain robust and accurate records on the internal CRM.
We offer: A varied and busy administrative role, a customer-focused environment, and the opportunity to be part of a highly successful financial services business.
About Us: The Openwork Partnership is a leading financial services business with an excellent reputation in the market. We deliver outstanding service to our clients and are committed to excellence in everything we do.
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