Advice Quality Expert

3 days ago


Derby, Derby, United Kingdom Mortgage Advice Bureau Full time
Job Summary:
We're looking for an experienced Quality Assurance Specialist to join our Advice Quality Team. In this role, you will work closely with Mortgage Advisers to ensure they meet regulatory requirements and provide excellent customer outcomes. If you have a strong background in regulatory compliance and excellent communication skills, we'd love to hear from you.

Main Responsibilities:
- Conduct regular file reviews to identify areas for improvement
- Develop and implement quality assurance processes to ensure compliance with regulatory requirements
- Collaborate with colleagues to build relationships and improve advice quality

Requirements:
- CeMAP qualification (essential)
- Strong understanding of regulatory requirements within the Mortgage Advice industry
- Ability to think critically and make sound decisions
- Excellent interpersonal skills and ability to work effectively with others

Benefits:
- Salary: £25-26k per annum plus benefits
- Hybrid working model with flexible working patterns
- Professional development opportunities, including potential CeRER qualification
- Range of employee benefits, including pension scheme, holiday entitlement, and wellbeing events


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