Estate Services Officer

1 month ago


Haywards Heath, West Sussex, United Kingdom The Land Trust Full time

We are seeking a skilled and motivated individual to join our team as an Estates and Community Officer.

About the Position:

This role involves overseeing the day-to-day operations of a community centre and wider open space, ensuring that our sites are well-maintained and that our residents receive excellent customer service.

  • You will be responsible for managing contractors, producing reports, and providing first-line support to residents.
  • Strong communication and interpersonal skills are essential for this role, as you will need to work closely with residents, community groups, and other stakeholders.

Key Responsibilities:

  • Manage and maintain accurate records of site inspections, contractor activity, and resident interactions.
  • Prepare and submit reports to the Service Charge Estate Manager, highlighting key findings and recommendations.
  • Develop and implement strategies to improve the overall quality of life for residents, focusing on community cohesion and volunteering.
  • Collaborate with local community groups to promote The Land Trust's policies and aims.
  • Work closely with the Service Charge Estate Manager to ensure effective communication and collaboration between teams.

Requirements:

  • Relevant qualifications and experience in estate management, customer service, or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • A high level of accuracy, integrity, and attention to detail.

Benefits:

  • Competitive salary: £30,000 depending on experience.
  • A comprehensive benefits package, including a salary sacrifice pension scheme, life insurance, and employee assistance programme.
  • Opportunities for training and development to enhance your skills and career progression.


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