Mortgage Regional Director

3 weeks ago

Eastern England, United Kingdom Nationwide Building Society Full time
About the Role

We are seeking a highly motivated and experienced Regional Manager to join our team at Nationwide Building Society. As a Regional Manager, you will be responsible for leading a team of Business Development Managers (BDMs) in the Midlands, North, and Scotland regions.

Key Responsibilities:

  • Develop and implement a business plan to optimize mortgage volumes, business quality, and digital integration.
  • Line manage, motivate, supervise, and coach a team of circa 10 BDMs to enhance relationship management, business development skills, and technical knowledge.
  • Embed a positive culture and deliver outstanding service via your team of BDMs.
  • Meet and present to Key Accounts, promoting Nationwide's Intermediary proposition.
  • Support Nationwide by attending Financial Service and industry exhibitions/trade fares.
  • Maintain controls within all quality and regulatory guidelines, including database management, activity levels, complaint management, and quality of case submission.
  • Stay aware of strategic intermediary competitor activity and its impact on Nationwide, providing feedback and recommendations.
  • Demonstrate a detailed understanding of key market issues, particularly the threats presented by new entrants and digital development across the sector.
  • Ensure support for the Society's diversity and inclusivity responsibilities.

Requirements:

  • Excellent motivational and leadership skills.
  • Coaching and supervision skills.
  • Proven track record of successful management and target achievement.
  • Proven track record of successful business development in a financial services environment.
  • Success through managing a team.
  • Knowledge and understanding of the Intermediary market place.
  • CeMAP qualified or similar level of specialist qualification.
  • Understanding of the MCoB, ICoB rules, and other regulations impacting the intermediary market place and its business.

Our Customer First Behaviours:

  • Say it straight - Be honest and direct with good intent, and say what needs to be said in the room.
  • Push for better - Aim high and constantly look for better in how we work together and serve our customers and members.
  • Get it done - Prioritize what will have the greatest impact, be decisive, and take accountability for delivering on the end-to-end outcome.

What We Offer:

  • A personal pension - if you put in 7% of your salary, we'll top up by a further 16%.
  • Up to 2 days of paid volunteering a year.
  • Life assurance worth 8x your salary.
  • A great selection of additional benefits through our salary sacrifice scheme.
  • Wellhub - Access to a range of free and paid options for health and wellness.
  • Access to an annual performance-related bonus.
  • Access to training to help you develop and progress your career.
  • 30 days holiday, pro rata.
  • Individual healthcare cover.

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