**Transport Operations Manager**

2 days ago

Maidstone, Kent, United Kingdom DPD Group Full time

We are currently recruiting for an experienced Shift Manager to join our bustling depot operations management team. As a key member of our team, you will be working closely with our self-employed Owner Drivers and Employed Drivers, building strong relationships and ensuring they are engaged, well managed, and motivated to deliver outstanding service.

Your key responsibilities will include:

  1. Ensuring all delivery and collection routes are properly set and optimized for efficiency.
  2. Monitoring and enforcing safe, timely, and efficient loading and scanning procedures for drivers.
  3. Coordinating resources to guarantee ad-hoc collections are handled promptly and effectively.
  4. Developing and tracking Key Performance Indicators (KPIs) for service, cost, productivity, transport, and health and safety.

We are looking for a proven and effective people manager with experience in a fast-paced operation, ideally within a transport setting. Key skills include:

  • Decisive and effective decision-making, problem resolution, and time management.
  • Excellent computer skills with the ability to use Google Chrome applications.
  • Strong analytical and reporting skills, with the ability to interpret data and make informed decisions.

As a valued member of our team, you will enjoy a range of benefits, including:

  • Holiday trading and enhanced maternity/paternity package.
  • Free life assurance and pension scheme.
  • Health Kiosks and Vitality at Work initiatives.
  • Free on-site parking and discounted shopping.
  • Milestone days off to celebrate with family and friends.

If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team.

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