Student Wellbeing Advisor

6 days ago


Midlothian, United Kingdom Heriot-Watt University Full time
Job Summary

The Student Wellbeing Assistant will play a key role in delivering front-line advice and support to students in the Department of Student Wellbeing.

Key Responsibilities:

  • Provide high-level customer service and front-line advice to students.
  • Carry out administrative tasks, including operating databases and financial processes.
  • Support students with disabilities, including conducting initial assessments and providing guidance.
  • Collaborate with colleagues to ensure a friendly, efficient, and helpful front-line service is delivered.

Requirements

  • Good educational standard with excellent spoken and written English.
  • Experience in responding to enquiries and providing advice.
  • Experience in working in front-line services and handling confidential information.
  • Excellent communication and interpersonal skills.


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