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Technical Support Specialist

2 months ago

Blackpool, Blackpool, United Kingdom Cento Full time

Job Summary:

Cento is seeking a skilled Technical Support Specialist to enhance our support team, providing in-depth technical assistance across a variety of products and technologies.

Key Responsibilities:

  • Offer specialized guidance on the configuration and setup of equipment, helping customers quickly understand and adapt to new products.
  • Utilize logical thinking and a strong understanding of underlying principles to efficiently diagnose and resolve issues.
  • Design system solutions tailored to customer-specific needs, utilizing a wide range of in-house electronic security equipment.
  • Provide office-based support to customers via remote support tools.

Requirements:

  • Excellent communication skills
  • Ability to quickly learn new concepts
  • Proven technical experience
  • Strong computer skills
  • Technical qualifications are desirable

About Cento:

Cento is a leading distributor of CCTV, IP, Access Control, and Intruder Detection solutions. We are committed to providing exceptional customer service and support to our clients.