Receptionist
6 days ago
Job Summary
We are seeking a highly skilled and dedicated individual to join our reception team at Crossfell Health Centre. As a key member of our team, you will be responsible for delivering exceptional customer service to our patients, both face-to-face and via the telephone.
Main Responsibilities
Key responsibilities of the role include:
- Providing a warm and welcoming experience for patients and visitors
- Managing appointments, prescription requests, and general administrative tasks
- Working efficiently in a fast-paced environment and prioritizing tasks effectively
- Utilizing strong IT skills, including SystmOne, to manage patient data and communicate with the clinical team
About Us
Crossfell Health Centre is a busy family surgery in Middlesbrough, serving approximately 9,000 patients. Our team comprises experienced healthcare professionals, including GPs, nurses, and administrative staff, who are dedicated to providing high-quality patient care.
Person Specification
The ideal candidate will possess:
- At least 1 year of experience working in a GP practice
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
- Strong IT skills, including SystmOne, and call handling experience
- A positive and can-do attitude, with a focus on delivering exceptional patient care
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