Receptionist

6 days ago


Middlesbrough, Middlesbrough, United Kingdom Crossfell Health Centre Full time

Job Summary

We are seeking a highly skilled and dedicated individual to join our reception team at Crossfell Health Centre. As a key member of our team, you will be responsible for delivering exceptional customer service to our patients, both face-to-face and via the telephone.

Main Responsibilities

Key responsibilities of the role include:

  • Providing a warm and welcoming experience for patients and visitors
  • Managing appointments, prescription requests, and general administrative tasks
  • Working efficiently in a fast-paced environment and prioritizing tasks effectively
  • Utilizing strong IT skills, including SystmOne, to manage patient data and communicate with the clinical team

About Us

Crossfell Health Centre is a busy family surgery in Middlesbrough, serving approximately 9,000 patients. Our team comprises experienced healthcare professionals, including GPs, nurses, and administrative staff, who are dedicated to providing high-quality patient care.

Person Specification

The ideal candidate will possess:

  • At least 1 year of experience working in a GP practice
  • Excellent communication and interpersonal skills
  • Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
  • Strong IT skills, including SystmOne, and call handling experience
  • A positive and can-do attitude, with a focus on delivering exceptional patient care

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