Quality Assurance Specialist

5 days ago


Harrow, United Kingdom BTC Electronic Components Full time

Job Description:

We are seeking an experienced Quality Assurance Specialist to join our team at FDH Aero. This is a key role that will be responsible for developing and implementing our QA program, ensuring the highest level of product quality and customer service.

About the Job:

The ideal candidate will have a minimum of 4-5 years' experience working in a Quality Assurance position, with detailed knowledge of quality assurance terminology (ISO9001), techniques, and tools (Kaizen, Six Sigma). They will also have excellent communication and interpersonal skills, as well as the ability to work on own initiative.

Responsibilities:

  • Develop and implement QA program to ensure highest level of product quality and customer service
  • Maintain customer complaint and nonconformance processing through records and tracking systems
  • Document quality assurance activities, including internal reporting and metrics
  • Identify and develop improved processes across all aspects of the business
  • Pursue continuing education in new solutions, technologies, and skills
  • Record and analyze customer complaints and other nonconforming processes
  • Assist Sales to rapidly resolve customer concerns
  • Record, analyze and present key data and metrics

Salary: $80,000 - $110,000 per annum

Location: Commerce, California



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